Receiving health care services involves providing personal information. At the Heartland Health Region, we are committed to keeping this information confidential.
All Heartland Health Region staff is trained to understand their role in the protection and processing of personal health information under the Health Information Protection Act (HIPA) 2003. HIPA is designed to improve the privacy of people’s health information while ensuring adequate sharing of information is possible to provide health services. To access a copy of the Health Information Protection Act and Regulations, please visit the Queen’s Printer website at http://www.publications.gov.sk.ca/legislation.cfm
Information concerning your health care is kept in strict confidence. Likewise, only authorized personnel are permitted to see your information. We will ask for your permission before disclosing information to anyone other than those providing your care. We do not allow others, such as lawyers or insurance companies, to access your medical information unless we have your authorization, or we are required or authorized by law to provide such access. You will be asked for your consent if these or other groups request information except in certain situations where the law may require or authorize us to release information without your authorization. An example is the reporting of child abuse or certain confirmed communicable diseases.
We do not sell your information to third parties. We also have specific policies, procedures, and computer systems that are designed to protect your information from unauthorized use, error, and loss.
We are required to keep your information only for the length of time that is determined by law; however, purging information depends on staffing availability.
You or anyone to whom you have given written permission, including your legal representative, have the right to read or request a copy of your health record or written information. Your original health record is the physical property of the region. In order to access your information, we prefer that you put your request in writing. You are not required to tell us why you need the information, but we may ask questions if we need clarification on the documents you are requesting. There may be a charge for such a request and you will be informed beforehand of any applicable charges. We will respond to your request within 30 days. If we need to extend this time or have to refuse your request we will discuss this with you. We will provide an explanation of any term, code, or abbreviation used in your record; however, if you require further explanation we will refer you to someone who can help.
If you have any privacy questions or concerns, contact
Privacy and Access Officer
Heartland Health Region
210 Hwy 4 S
Rosetown, SK S0L 2V0
Saskatchewan Information and Privacy Commissioner
503 – 1801 Hamilton Street
Regina SK S4P 4B4
306-787-8350 or 877-748-2298