Privacy and Confidentiality


Receiving health care services involves providing personal information. At the Heartland Health Region, we are committed to keeping this information confidential.

All Heartland Health Region staff is trained to understand their role in the protection and processing of personal health information under the Health Information Protection Act (HIPA) 2003.  HIPA is designed to improve the privacy of people’s health information while ensuring adequate sharing of information is possible to provide health services. To access a copy of the Health Information Protection Act and Regulations, please visit the Queen’s Printer website at

Information concerning your health care is kept in strict confidence. Likewise, only authorized personnel are permitted to see your information. We will ask for your permission before disclosing information to anyone other than those providing your care. We do not allow others, such as lawyers or insurance companies, to access your medical information unless we have your authorization, or we are required or authorized by law to provide such access. You will be asked for your consent if these or other groups request information except in certain situations where the law may require or authorize us to release information without your authorization. An example is the reporting of child abuse or certain confirmed communicable diseases.

We do not sell your information to third parties. We also have specific policies, procedures, and computer systems that are designed to protect your information from unauthorized use, error, and loss.

We are required to keep your information only for the length of time that is determined by law; however, purging information depends on staffing availability.

You or anyone to whom you have given written permission, including your legal representative, have the right to read or request a copy of your health record or written information. Your original health record is the physical property of the region. In order to access your information, we prefer that you put your request in writing. You are not required to tell us why you need the information, but we may ask questions if we need clarification on the documents you are requesting. There may be a charge for such a request and you will be informed beforehand of any applicable charges. We will respond to your request within 30 days. If we need to extend this time or have to refuse your request we will discuss this with you. We will provide an explanation of any term, code, or abbreviation used in your record; however, if you require further explanation we will refer you to someone who can help.

Access to Personal Health Information form

Consent to Release of Information Form

Privacy Brochure

If you have any privacy questions or concerns, contact

Privacy and Access Officer
Heartland Health Region
210 Hwy 4 S
Box 2110
Rosetown, SK  S0L 2V0
Phone:   306-882-4111
Fax: 306-882-1389
Saskatchewan Information and Privacy Commissioner
503 – 1801 Hamilton Street
Regina SK   S4P 4B4
306-787-8350 or 877-748-2298
Fax: 306-798-1603


Privacy Policy

Protecting the privacy of your personal health information is important to the Cypress Health Region (the “Region”).


The Region will only collect, use and disclose your personal health information:

1. When:

2. As required or authorized by law.

The Region will not otherwise collect, use or disclose your personal health information unless we have your consent.


The Region strives to keep its’ employees, physicians and affiliates aware of your privacy rights by offering education and having in place policies and procedures designed to protect the integrity, security and confidentiality of your personal health information. This includes a policy restricting access to your personal health information by only those who have a need to know for an authorized purpose.


If you wish to obtain further information about the Region’s privacy policies and your privacy rights, we encourage you to visit our privacy page or contact our Privacy Officer at (306) 778-5169 or 1-888-461-7443.  You may also wish to contact the provincial Office of the Information and Privacy Commissioner at 1-877-748-2298 or visit them at their website.


This website uses Google Analtyics technology to improve content and monitor activity.  For more information on how Google collects and processes data please view Google’s Privacy and Terms.


Links to the websites below are provided for the information and convenience of visitors to this site.

The Cypress Health Region does not assume responsibility for the accuracy of content of other sites, which are linked here. We strongly suggest that the best source of medical information is your personal or family physician.

3S Health

Accreditation Canada

Asbestos Registry

The Arthritis Society

Canadian Cancer Society

Canadian Diabetes Association

Canadian Institute for Health Information

Choose Wisely Canada

Dr. Noble Irwin Regional Healthcare Foundation Inc.

Health Canada

Health Canada Kids

Health Card Application

Health Quality Council (HQC)

Heart and Stroke Foundation


Office of the Information and Privacy Commissioner of Saskatchewan

Parent Mentoring Program of Saskatchewan

Patient Safety Institute

Resources for Nurses

Saskatchewan Health

Society for Progressive Supranuclear Paisy

Saskatchewan Surigcal Care Network

Sites of Professional Associations:

Physician Recruitment Agency of Saskatchewan

Canadian Dietetic Association

Canadian Society of Medical Laboratory Service

Registered Psychiatric Nurses Association of Saskatchewan

Saskatchewan Association of Licensed Practical Nurses

Saskatchewan Association of Medical Radiation Technologists

Saskatchewan Association of Speech/Language Pathologists and Audiologists

Saskatchewan Association of Social Workers

Saskatchewan College of Physical Therapy

Saskatchewan Dental Therapists Association

Saskatchewan Registered Nurses Association

Saskatchewan Society of Occupational Therapists

Swift Current Newcomer Welcome Centre

Well Wishes
To send your Well Wishes to a patient or resident in a Heartland Health Region facility please complete the information below.