Heartland’s Long Term Care Philosophy
“Long Term Care facilities shall provide an environment of “Person-Centred Care” focusing on the value of the individual and preserving quality of life. “Person-Centred Care” focuses on the individual and addresses their physical, emotional social and spiritual needs. “Quality of Life” is an overall feeling that life is going well.”
Heartland has 481 Long Term Care (LTC) beds located throughout the region in 14 communities. Long Term Care is residential care for heavy-needs clients. Heartland provides long-term care beds, as well as beds for palliative and convalescent care, and respite care and day/night care. The latter program provides temporary care to relieve family or other support caregivers.
Accessing Long-Term Care
The single point of entry to apply to long-term care is the local Client Care Coordinator. She will provide guidance to the individual and their family about the application process. The Regional Coordinating Committee then determines which residents have the highest risk and/or the greatest need for long-term care services. Placement into long-term care is based upon a rating system, which identifies applicants with the greatest need and least support as priorities for placement. Every effort is made to match the special needs of each client with the long-term care facility, services, location and environment.
Health Care Directives
A Health Care Directive (or Advanced Care Directive) tells others how you would like to be treated if you lose ability to make your own decisions about health care and choices of medical treatment. Health Care Directives are prepared in advance, looking ahead to a time when you may no longer be able to make these decisions for yourself.
The following information is available to you as part of the Heartland process.
If you have any questions or need further assistance, please contact your local Client Care Coordinator (Home Care) – contact information is on the pamphlet.